Emergency communications when conventional systems fail

In today’s world, we rely heavily on cell phones and the internet to stay connected. But what happens when those systems are disrupted during an emergency?

Reliable communication becomes critical for sharing information, requesting help, and coordinating responses.

In Prince Edward County, local resources help to fill the gap to keep residents informed and connected.

99.3 County FM provides public updates during emergencies in collaboration with the Municipality, the Fire Department, and the Quinte Amateur Radio Club to support communication when systems are strained.

Emergency Communication Protocol (When Systems Fail)

If telephone and cellular networks are down:
- Amateur radio operators deploy to key locations:
  - Community centres in each ward
  - Fire hall
  - Base 31
  - Hospital
These locations act as local communication hubs for:
- Sharing information
- Requesting assistance
- Coordinating response

Residents may be expected to go to their nearest community centre if they require help.

Role of Community Radio

County FM (99.3) plays a critical role in public communication:
- Provides regular emergency updates (hourly or half-hourly)
- Maintains pre-planned “placeholder” broadcast slots for emergencies
- Emphasizes redundancy to ensure continuity of information

Backup Power & System Resilience

Radio infrastructure includes backup generators:
- Tower generator can operate for 4–5 days without refuelling
- Additional fuel supply available at the station through County Farm Centre
This supports continued broadcasting and communication during extended outages

Public Communication Guidance

Households can also be prepared: keep a transistor or crank-powered radio on hand to receive updates, and develop a simple household communication plan so every family member knows how to stay in touch and what to do during an emergency.

During emergencies:
- Text instead of calling whenever possible
  - Uses less battery
  - Requires less network bandwidth
Be aware that:
- Walkie-talkies have limited range (typically ~1 km; up to 5 km in ideal conditions)
- They are not a reliable substitute for broader communication systems

News & Events

Information Exchange About Community Readiness for Emergencies – April 22

On April 22, community organizations and local leaders gathered for a focused conversation on emergency preparedness in the face of disruptions.

Emergency Preparedness Event in Picton – May 3

On May 3, residents heard from local experts and received practical tips to better understand risks and take simple steps to prepare their households.